Mindful Merch Shop Policy
At our shop, we are committed to providing our customers with high-quality products and services. We take pride in the quality of our products and strive to ensure that our customers are satisfied with their purchases. Please take a moment to review our shop policy before making a purchase. To help us improve, kindly email concerns and recommendations to info@wellingtonpsychotherapy.com
Shipping
We ship all of our products via standard shipping in the U.S.A. only. Shipping times may vary depending on your location. Once your order has completed production and shipped, you will receive a confirmation email with your tracking number.
Production time: 2-7 business days
Standard shipping: 3-7 business days
Total delivery time: 5-14 business days
Returns & Exchanges
Our products are print-on-demand, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if customer ordered the wrong size, color, or simply changed their mind. However, in case of a damaged product or a manufacturing error, we will work with our provider to offer a free reprint or a refund if you contact us within 30 days of product delivery. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund. Please get in touch with our team via info@wellingtonpsychotherapy.com and provide a clear photo showing the issue.
Payment Options
Our store receives payment via Squarespace Payments through secure payment options.
Cancellations
Cancellations: not accepted
We understand that circumstances may change, and you may need to cancel your order. However, please note that cancellations cannot be guaranteed as items are made to order. Once an item has been sent to production, it cannot be canceled.
Contact Us
If you have any questions or concerns, please do not hesitate to contact us. Our team is available to assist you with any questions or issues you may have.
Thank you for choosing our shop. We appreciate your business and look forward to serving you again in the future.
Last updated on November 14, 2024